Privacy Policy

Introduction

Welcome to https://4×4-repair-mcallen-tx.rgv4x4shop.com (hereinafter referred to as “4×4 Repair McAllen Tx,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website located at https://4×4-repair-mcallen-tx.rgv4x4shop.com
Any mobile or desktop applications developed by us and made available to users
All services and products offered through our platform
User interactions with our online platforms, whether as a registered user or a guest visitor

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs various user activities, including:

Account Creation and Use: When you create an account with us, we collect and store your account details, such as your name, email address, and password.
Online Transactions: If you make a purchase from our online store, we process payment information, including cardholder details, billing addresses, and order history.
Communication with Us: We may contact you via email, phone, or text messages for various purposes, such as sending newsletters, promotional offers, transactional updates, or surveys.

Personal Data Collection

We collect multiple types of personal data to enhance your user experience and provide tailored services:

Account Information: This includes your name, username, email address, and password hash/salt used for security.
Payment Information: We store cardholder details (partial or full) for secure online transactions, along with billing and shipping addresses.
Financial Data: Transaction history, payment methods, and other financial records may be collected and stored securely.
Purchase Information: Details of products purchased, including quantities, prices, and order dates.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device to improve our app’s functionality.
Location Data: If you choose to share it, we may collect your location information to provide location-based services.
Feedback and Reviews: We encourage user feedback and reviews, which include personal contact details for verification purposes.
Social Media Information: If you log in through social media accounts, we may access certain profile information from those platforms.
Product Details: Specifications, preferences, and comments related to products you interact with on our site.

We obtain this data through direct user input forms, account settings, online interactions, and automated technologies like cookies and tracking pixels. Additionally, third-party service providers may share personal data with us for specific purposes, always adhering to their respective privacy policies.

Cookies

We utilize cookies (small text files stored on your device) for several reasons:

Strictly Necessary Cookies: These ensure basic functions of our website, such as secure login and language preferences.
Preference Cookies: They remember user choices (e.g., theme settings, ad preferences) to provide a personalized experience.
Analytics Cookies: Used by our analytics partners to track aggregated site usage data, helping us improve the website’s performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

Maintaining your account and providing services you’ve requested.
Complying with legal requirements and regulatory audits.
Resolving disputes or investigating fraudulent activity.

Once the retention period expires, or when you request deletion of your data, we will securely delete or anonymize it from our systems unless we are required to retain it by law.

Data Security

We implement robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data during transmission and storage.
Utilizing secure third-party processing partners for payment transactions.
Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: You can request access to the personal information we hold about you.
Rectification: You can ask us to correct or update any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
Restriction: You may limit our processing of your data under specific conditions.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for refusing to provide personal data or for exercising your rights.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below. We will respond to your request as quickly as possible, within the time frame prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, comments, or requests related to privacy and data protection:

Email: contact@4×4-repair-mcallen-tx.rgv4x4shop.com
Address: 4×4 Repair McAllen Tx, Privacy Team, [Street Address], [City, State, Zip Code]